Shocker: actual good PR for an airline, thanks to the pilot!

The US airlines have been taking a beating lately.  Figuratively, and literally.

Just this week, a brawl erupted at Fort Lauderdale-Hollywood Airport in Florida when Spirit cancelled flights due to a labor fight with pilots, which, ironically, caused fights to break out in the terminal as passengers showed their frustration with an industry that has been treating us all pretty badly.

Remember when the slogan "Fly the friendly skies" was an actual mission statement?  Thanks to one Air Force veteran, at least we have one example of friendly treatment.

Captain John Ritchie has been a pilot with Southwest Airlines for more than 20 years and kept the boarding sheets with his passengers' information since day one. The former U.S. Air Force combat pilot says he's always known he would do something special if he was lucky enough to reach one million passengers. One unsuspecting, lucky passenger got to celebrate the milestone with him. 

The Mayor Pete Kennedy

The Mayor Pete Kennedy

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